Multi-Function of BellaBot Can Meet the Demands of HORECA Management
In pursuit of higher safety, BellaBot is equipped with 3D sensors and a new modular chassis. It can
stop at any angle and move away as soon as it encounters obstacles to ensure the safety of dinning
area.
Bella has multimodal interaction function, including AI voice, light interaction, touch interaction and
smart expressions. Cute Bella is always the most popular 'waitress' in restaurant!
BellaBot supports two SLAM navigation solutions simultaneously in order to adapt to more scenarios,
both of which are accurate and easy to use. No need to install markers any more.
How Does
BellaBot Help Restaurant to Reduce Costs and Increase Efficiency?
BellaBot features a large tray (41×50cm), which allows for a single tray to provide twice the carrying
capacity as a manual delivery.
In restaurants, BellaBot can complete roughly 400 food and beverage deliveries every day, while a
restaurant employee could deliver 200-300 dishes each day.
BellaBot features a multi-robot delivery mode, which supports up to 20 BellaBot robots operating at the
same time. BellaBot can easily handle any scenario from a small venue of a few hundred square meters to
a space larger than ten thousand square meters.
How Does BellaBot Improve Customer
Satisfaction?
BellaBot is responsible for food delivery, enabling waiters to focus on table service. She can improving
customer satisfaction by spending more time on customer service (e.g. customer orientation and recommended
dishes). In addition, she will be able to provide consistent service even during peak hours, thus
increasing operational efficiency and improving customer service.
Featuring an innovative bionic design language, cute modeling, AI voice functionality, multi-modal
interaction and many other new functions, BellaBot provides users with an unprecedented food delivery
robot experience.
By spending food delivery time on customer service, restaurants can provide more professional table
service, such as detailed descriptions of dishes and meeting other customer needs. In the
service-satisfaction survey about the use of BellaBot, about 95% of customers responded "satisfied" and no
one responded "dissatisfied"
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